Factors To Consider When Choosing a Cleaning Company
Posted May 24, 2014
In today's hectic and modern age, people have less time to devote to the running and cleaning of their household, yet the desire to live in a clean and healthy environment has never been higher. When trying to locate the ideal cleaning service , there are a number of factors that you should try and consider. These are:
Reliability and flexibility
First and foremost, you need to be able to rely on the cleaning service that you employ, if you agree some cleaning to be done at a certain time then you need to be able to rely on them to do in a timely manner. On a similar note, if the company is able to be flexible and adapt to your busy lifestyle, then life will be a whole lot simpler.
The staff employed by a cleaning company need to be highly trained and able to deliver quality results. Better skilled staff members will not only give you better results, but they will work more efficiently and effectively. This will therefore enable them to optimize their time and cover more tasks in the allotted time. This should in turn drive costs down.
A high level of customer service can be shown in many ways, this can simply be high quality service, small little tweaks that are above and beyond what is expected, or even just a nice and friendly manner. But either way, a cleaning company with a high customer service is undoubtedly going to give you better peace of mind.
An absolute must for all cleaning companies in this modern age is that they hold valid insurance and be WSIB certified. While every care may be taken to ensure no problems occur, there is always the outside possibility. If the company is properly insured, then there is no way you will be liable for someone getting injured on your premises and it also ensures any breakages are covered and replaced free of charge and in a timely manner.
You may be thinking that the factors mentioned previously are all well and good, but how are you supposed to measure them in advance? Well there are a number of techniques you may use when researching a cleaning company. First, check the company's website and read the testimonials. Also search for the companies name in Google, you will no doubt find impartial outside reviews on different websites (especially if they are negative). Finally, if you are unsure ask to speak to some of their past clients.
To many people cost is the most significant factor to consider when choosing a cleaning company. However, it's important to emphasize that the cheaper the cleaning solution doesn't always mean the best choice. Some companies will reduce their costs only to gain business, but offer very poor service.